An important message about COVID-19 and Spay-neuter

UPDATE:  Earlier this spring, we reported that vet hospitals were working limited hours and suspending routine surgeries due to the COVID-19 pandemic. Many vet hospitals are now reopening and scheduling surgeries, but some are still only able to work at a limited capacity. Due to this, there is a backlog of appointments. You may experience delays in scheduling your surgery, with some hospitals reporting 4-8 weeks out from the day you call to schedule the surgery.  We encourage you to call and schedule the surgery as soon as you receive your voucher. If you have already received your voucher and your surgery is scheduled after the expiration date on your voucher, or if you need to change hospitals, please email us at or call (336) 723-3647 (DOGS) before your surgery. Thank you for your patience and understanding during these times of uncertainty.

Stay Healthy,

Humane Solution



Spay/Neuter Program


Please read all instructions before filling out the application.

Voucher Qualifications

Humane Solution's program is intended for pet owners in true financial need. Please help us to stay true to our mission of providing services to those who cannot otherwise afford spay-neuter services. Humane Solution uses HUD income guidelines to determine eligibility for our vouchers.


Voucher Income Guidelines:

1 person - $37,050

2 person - $42,350

3 person - $47,650

4 person Household - $52,950

5 person household - $57,200

6 person household - $61,450


If you receive public assistance, you qualify. If you have questions about income qualifications or are experiencing an unforeseen situation, please email us at so that we may assist you.


For faster service please pay when you submit your application. If you do not qualify, you will be issued a full refund. Voucher turnaround time is typically within 2 days when the voucher and payment are submitted together.




Humane Solution reserves the right to deny any application without the need to disclose a cause.



Humane Solution spay-neuter vouchers cover the cost of surgery only. Please check with your chosen vet about any additional requirements and other charges that may occur. The voucher holder is responsible for all additional charges, so please budget accordingly.

Applying for a Voucher


Fill out an application on-line


    1. Click the Spay-Neuter Application button below. You must have an email address to use the on-line form. Each pet requires a separate on-line application.  (*A valid email address is required to use the online application. If you do not have an email address, please see instructions to submit via mail.)
    2. Select a participating veterinary hospital. The list is available on the application or click here.
    3. Click the SUBMIT button. All fields must be filled out. The application will not submit if important fields are left blank. If you have filled out and successfully submitted your application, you will be taken to another page stating this. You may also pay from that page as well.
    4. Pay for your voucher on the voucher submitted page that you will be taken to after successful submission of your application.


Online Payment


    1. Click the "Add to cart" button below for each voucher you wish to purchase.
    2. A pop-up window will appear with your shopping cart. You may increase the number of items by pressing the add to cart button again.
    3. If you have both dog and cat vouchers they will both appear in your cart.
    4. Click the "checkout with PayPal button" to go to PayPal and complete your purchase.
    5. If you want to pay with a credit/debit card, choose that option in PayPal.


Voucher Pricing for online payments:


  • $36 for each cat
  • $51.50 for each dog

*These prices reflect online payment fees. Regular voucher payments are $35/cat and $50/dog.  To avoid fees, you may mail a check or money order to Humane Solution, PO Box 20712, Winston-Salem, NC 27120.

*Mailed payments may take longer to process.


Submit an application via mail

If you prefer to apply for a voucher using a paper application:


  1. Please download a printable application or contact us at (336) 723-3647 to have an application mailed to you. Click here for a printable version of the application.
  2. Fill out the application, include a check or money order.


Mail it to Humane Solution, PO Box 20712, Winston-Salem, NC 27120.

Your voucher will be mailed to you within 2 days of receipt.

What Happens Next

After you have submitted your application and payment, please contact us at so that we may expedite the voucher process.


When we receive your application and payment, we will mail you a voucher card within 2 days of receipt. If you have not received your voucher after 10 days, please contact us.


After you receive your voucher, make an appointment with the veterinary hospital you selected on your application.


On the day of your appointment, take the voucher and vaccination records, if applicable.  If you are unable to keep your scheduled appointment, please notify the veterinary hospital and reschedule your appointment.


Vouchers typically expire after 2 months (please note the expiration date on your voucher after you receive it) and there is a $10 fee to reissue expired vouchers within 6 months of the issue date. Please contact us if you need your voucher reissued or mail the voucher back to us with a $10 check/money order for a reissued voucher.


For our full Re-issue/Refund policy or if you have questions, please visit our Frequently Asked Questions tab.


Humane Solution has instructed vets to refuse vouchers if you request declawing of your cat and ear or tail docking of your dog at the time of the spay-neuter surgery.


Please realize that your pet will be undergoing surgery and will be under anesthesia. As with any surgery, there may be risks, depending on your pet's overall health. The vets may ask for additional tests before surgery, and in some cases, require those tests. Please discuss this with the hospital prior to your appointment and budget accordingly.


Humane Solution spay-neuter vouchers cover the cost of the surgery, and vets that participate in our program may have individual requirements or charge additional fees over the cost of the voucher that are your responsibility to pay.


Additional charges from the vet may include:

  • Additional vaccinations
  • Overweight pets
  • Females that are in heat or pregnant
  • Males whose testicles have not dropped (cryptorchid)
  • Postoperative pain medication
  • Exam or voucher fees


If you can afford to pay more than the voucher cost, we can "Spay it Forward" to help other needy applicants. Any overage amount would be helpful. You can "Spay it Forward" using our regular donation button above.

Humane Solution may not always be the best option for you. Since we want to help as many pets as possible, the following programs may be a better option if you live in the following counties:


Davidson County, SNIP


Stokes County - Spay Stokes


Guilford County - Project BARK


Wilkes County - SNAP




Thank you for reading all of our instructions, and most importantly for having your pet spayed or neutered. Spay and neuter is the key to ending pet overpopulation, and you are a part of the humane solution. You may now proceed by clicking the Spay-Neuter Application button below.

2020 Humane Solution

PO Box 20712

Winston Salem NC 27120

(336) 723-DOGS(3647)

Connect with us

Site built and maintained by Ceto Creative