Frequently Asked Questions
How much do the vouchers cost?
The vouchers are $35 each for cats/kittens; $50 each for dogs/puppies
How long will it take to get my voucher?
Usually within 7 days via mail. For faster service, you may apply for a voucher through our website and pay through PayPal.
Is there an expiration date on the voucher, and if so, how long are the vouchers good?
Depending on the age of the pet, the vouchers typically expire after 45 days. This is for two reasons. One, we don’t want to risk your pet going into heat or getting pregnant; secondly, we want to make sure we have enough money in our bank account to cover each surgery, since we supplement the cost of each voucher. If the pet is younger than 3 months, the voucher is extended for approximately 60 days.
My voucher has expired. What is the procedure for getting a voucher reissued?
Return the expired voucher to Humane Solution along with a $10 reissue fee. If the voucher is not for the same pet, please provide an application with the new pet’s information.
Do you ever refund vouchers?
Yes, by request only. You will need to mail in your voucher and ask for a refund. If you choose to donate your voucher fee for our “Spay it Forward” campaign, a tax-deductible receipt will be mailed to you.
How old does a pet have to be before it can be “fixed”?
Typically, 4 months has been the recommended age, however, The American Veterinary Medical Association (AVMA) has approved surgery on pets that are at least 8 weeks old and weigh at least 1 pound. However, not all veterinarians practice pediatric spay/neuter surgery. You will need to check with the vet hospital to determine if they will perform the surgery on a pet under 4 months.
What other services are required for my pet to be spayed/neutered?
A rabies vaccination is required by state law for all animals 12 weeks or older, so if your pet does not have a current rabies vaccine, it will need to be done prior to, or at the time of the surgery. Each veterinary hospital chooses its own standard for what is required, such as parvo/distemper vaccines or tests for diseases. Please check with the hospital you choose to determine their requirements. Those services will be at the pet owner’s expense.
Humane Solution is very grateful to
The Winston-Salem Foundation for their support of our organization through their Community Grants.